Privacy Policy

Xzerno collects information you submit through the following surfaces. Some categories describe the current public website and the Xzerno application, and some describe roommate marketplace features that are still being developed.

Xzerno account and application

When you create a Xzerno account or use the Xzerno application, Xzerno may collect:

• Email address
• Password credentials handled through secure authentication
• Email-verification status
• Authentication and session information
• Account status
• Records of legal-document acceptance (Terms, Privacy Policy)
• Password-recovery activity
• Information later entered into your roommate profile as those features are released
• Security, error, and account activity information

Retired early-access form and historical submissions

The Xzerno website previously offered a public early-access form. That form has been retired and is no longer accepting new submissions. People who used it previously supplied information such as:

• First name
• Email address
• City
• Move-in timeline
• Housing situation
• Approximate budget
• Roommate priorities
• Optional TikTok username
• Marketing consent

Historical early-access information may be retained in accordance with this policy, legal obligations, consent and unsubscribe records, fraud prevention, and legitimate business recordkeeping. People who previously joined may still exercise the privacy rights described below.

Product requests and feedback

• Submission type
• Request title
• Request description
• Why the request matters
• City
• Name, when provided
• Email, when provided
• TikTok username, when provided
• Follow-up permission
• Product-update consent

Contact communications

• Name
• Email
• Subject or reason for contact
• Message
• Any information voluntarily included in the message

Future roommate marketplace information

As roommate profiles, discovery, compatibility, connection requests, and messaging are released inside the Xzerno application, additional information may be collected, including:

• Profile information
• Profile photographs
• General location preferences
• Budget range
• Move-in timeline
• Housing situation
• Living preferences
• Deal-breakers
• Compatibility preferences
• Connection requests
• Messages
• Reports and safety submissions
• Additional verification information

This Privacy Policy will be updated as material new functionality is introduced.

Xzerno may collect the following automatically:

• Device type
• Browser type
• Approximate location derived from IP address
• Pages visited
• Referring page
• Date and time of visits
• Interaction information
• Error and performance logs
• Cookies or similar local technologies
• Saved theme preference

Approximate analytics location is derived from IP address and is not the same as a precise home address or live GPS location.

Xzerno uses information to:

• Operate the website and Xzerno application
• Create and secure Xzerno accounts
• Retain historical early-access records
• Understand city-level demand
• Review product requests
• Respond to users
• Improve Xzerno
• Prevent fraud and abuse
• Enforce rules
• Protect users and the platform
• Send updates where consent was provided
• Meet legal obligations
• Prepare future marketplace features

• Product emails are sent only where the user provided appropriate consent.
• Users can unsubscribe at any time.
• Follow-up permission on a product request is different from marketing consent.
• Submitting a product request does not automatically enroll someone in marketing.
• Transactional or safety-related communications may still be sent when necessary.

Xzerno may share information with:

• Hosting providers
• Database providers
• Email-delivery providers
• Analytics providers
• Security and fraud-prevention providers
• Professional advisers
• Government authorities when legally required
• A successor organization during a merger, acquisition, financing, or asset transfer

The Xzerno account system is active today. Roommate discovery, compatibility, connection requests, and messaging are still being developed. When those features are released inside the Xzerno application, some profile information will be visible to other users so they can evaluate compatibility.

• Do not place private addresses, financial account numbers, identification numbers, passwords, or other sensitive information in public profile fields.
• Privacy settings may control some visibility.
• Information voluntarily shared in conversations may be seen and saved by the recipient.
• Xzerno cannot control what another user does after receiving information.

Use caution before sharing:

• Phone numbers
• Personal email addresses
• Employer details
• Exact home addresses
• Financial documents
• Government IDs
• Lease documents
• Banking details

Xzerno may retain information:

• While needed to provide services
• While your Xzerno account remains active
• To honor historical early-access records, consent, and unsubscribe requests
• To respond to product requests
• To prevent fraud or abuse
• To meet legal obligations
• To resolve disputes
• For legitimate business recordkeeping

Retention periods may differ by data type.

Xzerno uses reasonable administrative, technical, and organizational safeguards designed to protect information.

No online service can guarantee perfect security. Users should protect their own accounts and take care with the information they share.

Depending on applicable law, users may request:

• Access to information
• Correction
• Deletion
• Withdrawal of marketing consent
• Unsubscription
• Information about applicable privacy rights

Xzerno may need to verify identity before fulfilling a request. To submit a privacy request, use the Xzerno contact page.

Xzerno uses cookies and local storage for:

• Theme preferences
• Essential site functionality
• Security
• Analytics
• Remembering user choices

• Xzerno is intended only for adults age 18 or older.
• Xzerno does not knowingly offer the roommate marketplace to minors.
• Anyone who believes a minor submitted information may contact Xzerno through the contact page.

Xzerno may link to external sites. Xzerno is not responsible for the independent privacy practices of third-party websites or services.

Xzerno is initially operated from the United States. Xzerno does not claim full international legal compliance or global availability.

Material changes may be communicated through:

• The website
• Email when appropriate
• An updated effective date

Xzerno is operated by Skyliners Tech LLC.

For privacy questions, requests, or concerns, please use the Xzerno contact page.